Frequently Asked Questions. Select a product...


What are the limitations of the trial version?

There is no time limitation. Entering your license allows you to: 
> remove the trial message appearing on top of the browser view
> protect the preferences with a password (not working in trial mode)
> disable the quit menu (not working in trial mode)
 

Do you control licenses with a server?

YES, we validate user licenses with a server when you register your license. We also check randomly (average one time per month) the license at launch of the app.

What is the EULA or VPAT for your product?

Our license and accessibility agreement is the same than Apple for the Mac App Store. Nothing specific related to our product.

How do I access to the preferences if I remove the button?

Mac version
You can use the keyboard shortcut COMMAND+OPTION+P

Windows or Linux Windows
You can use the F5 keyboard function

How to block access to adult content?

Two methods are available:

Using the app:
With WebKiosk, you can create a white list (restricting access to a list of websites).

Using third parties solutions :
We recommend to use some third parties DNS or apps like these ones

https://pornaddictiontest.com/free-porn-blockers-mac/
https://apps.apple.com/us/app/xguard-porn-blocker-with-ai/id1475474731?mt=12
 

What is the HTML engine?

Mac Version
WebKiosk web browser is using Apple Webkit engine used by Safari. It's modern, fast and integrated in the operating system for the best performance. It' also updated automatically when the operating system is updated. The new version 8 is using the modern version named WKwebview.

Windows and Linux versions
WebKiosk use Chromium engine

How do I add another social network?

Just go to the preferences to setup your list of social networks enabled by default.

NOTE: by default, the trial version is limited to 3 social networks or websites.

What is the goal of this app?

MultiTime is a way to concentrate on multiple social networks or websites. You can add multiple columns and each column is an independent web browser. You can define the width of columns and the content for each column from preferences.

It's a great way to browse the timeline of multiple social networks or to publish content to multiple social networks in a faster way. You can have up to 10 social networks or websites side by side.

Which social networks are supported?

We tested and added the full support of Twitter, Facebook, Instagram, TikTok, Telegram, Snapchat, Reddit, LinkedIn, YouTube, Discord, Slack.
You can add other social networks by selection Other category in preferences.

Can I use multiple accounts of the same social network?

This feature is not yet supported and studied for future versions. Cookies will need to be managed by each browser view.

Which email protocol is supported?

At this time, only the modern IMAP protocol is supported. Pop3 servers are not supported.

What happens when my computer is sleeping or shutdown?

During this time, your mailboxes are not monitored.

The only solution in this case is to install SpamOut on a server. We recommend to rent a server from MacWeb

What are the options available?

In preferences, you can setup two ways to monitor your mailboxes

- entering your own list of sentences or words to ban 
- using the list created and managed by SpamOut (the list is updated weekly)

How often the mailboxes are monitored?

By default, SpamOut check every 3 minutes your mailboxes but you can setup it with more options. 

What are the limitations of the trial version?

There is no time limitation. Entering your license allows you to: 
> remove the trial title on the main window
> protect the preferences with a password (not working in trial mode)
> remove the trial message that is appearing in a floating window

What is the limit of favorites?

You can only add up to 10 favorites in the current version. You need to relaunch the app to see a new updated Favorites menu.

If your list of favorites is empty, the menu will not appears.

Can I force users to use WebDesk to send email?

By default, the default email application is used when a user click on an email. WebDesk is featuring a mail composer window that can be displayed when a user click on an email address.
This feature can be enabled in preferences. You need to setup your SMTP server in preferences too.

Can you explain how download management is working?

By default, all downloads from the browser are blocked for safety. Users can only download some file formats from the download menu or by using the function Enter URL located at the top right position of the toolbar (after search icon). 
In preferences, you can also completely disable the downloads of files (you can even setup the file formats). In this case, users can only access websites and cannot download files at all.

What is the main purpose of the app?

A lot of employees are distracted by internet free access or facing security issues. This web browser is helping employees to concentrate on their tasks. You can limit the browsing to a list of websites that are authorized (concept of white list). This is a way to improve productivity but also to make sure that security rules are not breached. You can disable the downloading of files, customize the toolbar of the web browser, enable a list of default favorites and much more. Give a try and download the trial version! 

What is the HTML engine?

Mac version

WebDesk web browser is using Apple Webkit engine used by Safari. It's modern, fast and integrated in the operating system for the best performance. It' also updated automatically when the operating system is updated. The new version 2 is using the modern version named WKwebview.

Windows and Linux versions
WebDesk web browser is using Chromium engine




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